In today’s fast-moving customer-focused landscape, seamless connectivity between customers, partners, and internal departments like sales, customer service, and technical support is a crucial advantage. Amazon Connect, AWS’s cloud-based contact center service, offers a comprehensive solution, empowering businesses to enhance these vital interactions and improve customer experiences with ease and flexibility. This strategic tool supports organizations
In this blog we understood the security service offering in Public Cloud space and the challenges for network and security engineers in CSP model. We even went through the different vendor options and their defined architecture, in further blogs we will discuss the deployment and design decision for Firewall implementation in AWS, Azure and GCP.
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As a disclaimer, there is no better preparation than hands-on experience. However, the below practice question and answer should give some insight into the type of scenario you could expect part of the exam. 1 Can I delete a snapshot of the root device of an EBS volume used by a registered AMI? A To
It is clear that public cloud infrastructure as a service (IaaS) will have many difference from on-premises environment. Most of the similarity with on-premise infrastructure stops with application, virtual machines and storage and database services. In this “AWS IaaS Reference Architecture and use cases” blog, lets look at few of the primary foundational design principles
